SHIPPING & DELIVERY

Shipping is unavailable for locations outside of the United States.

 

EASY RETURNS

Item may be returned within 15 days of purchase if customer is not satisfied.  A refund will be given upon receipt of returned item.  Please send an email to  support@thegroundedoak.net to initiate refund.

 

TRACKING YOUR ORDER

Tracking will be provided when it is available.

 

MONEY BACK GUARANTEE

A full refund will be given for returned items.  Please be aware that same or similar items will not be identical to each other.  Measurements are included for sizing purposes.  Please allow for a 2 inch stretch for hats, beanies, booties, etc.  Items made using measurements customer provides will not be returnable.

 

100% SECURE ORDERING 

​

 

PRIVACY POLICY

The Grounded Oak Llc. respects the privacy of its patrons.  We do not sell information to other entities or individuals.  Your secrets are safe with me.